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Shipping and Order Processing Time Frame
All of our items such as t-shirts, mugs and beanies are Printed On-Demand.
The time needed to prepare an order for shipping varies. For details, please see individual items. However, as a rule of thumb, items such as the ones mentioned above require 2 to 7 business days to allow processing time and then will require the additional amount of time to ship your order depending upon your location.
Items such as prints and posters will require 2 to 5 business days for processing and additional time for shipping depending upon your location.
Sales Tax – United States
Because, of the physical location of our production facilities and because of recent changes in tax law related to internet sales, we are required to charge sales tax for orders shipping to the following states:
Alabama
California
Hawaii
Illinois
Indiana
Louisiana
Maryland
Minnesota
Mississippi
Nevada
Washington
West Virginia
Wyoming
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Payment options
We offer secure payment options and accept all major debit and credit cards through PayPal and PayPal Credit. It is not necessary for you to have a PayPal account or to create one to make a purchase.
www.TheTrueWorldOrder.com keeps your payment information secure. We never see or receive your credit card information.
Returns & exchanges
We gladly accepts returns and exchanges.
Contact us within 14 days of delivery.
Ship items back within 30 days of delivery.
We do not accept cancellations. However, please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Our Fulfillment Centers for product returns and exchanges
Los Angeles, CA
Our office/fulfillment center
19749 Dearborn St
Chatsworth, California 91311
Working hours: 9AM – 5PM PST
Charlotte, NC
Our office/fulfillment center
11025 Westlake Dr
Charlotte, North Carolina 28273
Riga, Latvia
Our fulfillment center
Starta 1, 2nd bldg., 3rd fl.,
Riga, Latvia LV-1026
Riga, Latvia
Our office
Ojara Vaciesa 6b,
Riga, Latvia LV-1004
Tijuana, Mexico
Our fulfillment center
Interior 11, Ruta Hidalgo, Mariano Matamoros, T
ijuana, Baja
Books, and other products within this site
We offer other products through our site that lead to 3rd-party vendors for which we receive a referral fee. However, return or exchange of these products is outside the scope of this website.
How Our Products Are Made
Click HERE for videos on how our products are created for you on-demand. The link opens in a new window.